SaskTel Managed Hosting is far more than just hardware, rack space and a power supply. Supported by over 400 highly skilled IT specialists and augmented by years of experience managing over 2,300 servers for businesses of all sizes, we provide you with the safety, security and service that only SaskTel can deliver!
Hardware
| - | No up front capital costs. Hardware amortized over contract period |
| - | Customizable installation and configuration |
| - | Full configuration, management and proactive monitoring |
| - | Repair and installation of failed hardware components |
| - | Redundant network switching equipment |
| - | Rack, storage, power and network cabling |
| - | Redundant Uninterruptable Power Supply with redundant generator backup |
Software
| - | Server operating system (O/S) licensing, provisioning and installation |
| - | O/S user access licensing, provisioning and installation |
| - | Citrix licensing, installation, configuration and support |
| - | Repair and installation of failed hardware components |
| - | Antivirus monitoring with consistent updates |
Environmental, Data and Physical Infrastructure Security
| - | 24/7 onsite security personnel |
| - | Keycard, video and biometric security measures |
| - | Hardened server facility with climate control and fire-suppression systems |
| - | High-availability managed firewall |
| - | Site-to-site or software VPN tunneling for data transport encryption between customer sites and Hosted Data Centre |
| - | Regular assessment of system and environment vulnerabilities |
Backup
| - | Enterprise disk-based systems |
| - | Agent-based database backups, including |
| | |
| - | Scheduled backup options for Daily incremental or Weekly full with 4 weeks of data retention |
| - | Custom backup and retention schedules available |
| - | Automated off-site backup and transport retention |
| - | Geographically separate Hot/Cold Disaster Recovery sites available |
Bandwidth
| - | FULL internet access included, with UNLIMITED data transfer and NO CAPPED MONTHLY USAGE |
| - | GB access to internet backbone through SaskTel’s direct connections to major Points of Presence throughout Canada |
Technical Support
| - | 24/7 capacity monitoring |
| - | 24/7 Help Desk and trouble reporting |
| - | 24/7 hardware monitoring |
| - | 24/7 onsite hardware replacement and support |
| - | Change management/incident reporting |
| - | Daily antivirus/spyware updates and system scans |
| - | System BIOS updates and firmware patching |
Optional On-Demand Technical Support
| - | On-call software and configuration support |
| - | Firewall technical configuration and support |
| - | Active directory design, configuration and support |
| - | Database support for most major platforms |
| - | Terminal server installation, configuration and support |
| - | Additional Professional Services available upon request |
SaskTel Managed Hosting
